Frequently Asked Questions

Your Digital Partner is a dedicated senior expert assigned to your project. They're your single point of contact from the initial consultation through to completion. Unlike traditional agencies where you're passed between sales, project managers, and developers, your Digital Partner understands your business, architects the solution, leads the build, and stays with you through launch and beyond.

It starts with a Project Brief — a short form on our contact page. We review it within 48 hours, then schedule a free 15-minute consultation to discuss your project and confirm fit. If we're aligned, you're assigned a Digital Partner and we begin. No lengthy procurement processes, no weeks of scoping calls.

It depends on scope. A focused automation or MVP can be delivered in 4–8 weeks. Larger platform builds or enterprise integrations typically run 3–6 months. Your Digital Partner will give you a clear timeline during the consultation — and we build in weekly demos so you see progress throughout.

No. Your Digital Partner translates between business needs and technical execution. You describe the problem you want solved, and we handle the rest. We keep you informed in plain language, not jargon.

Projects range from under £5k for focused automations to £50k+ for full platform builds. We'll give you an honest assessment of what your project requires during the free consultation — including whether a phased approach could reduce upfront cost.

Yes. For larger projects, we typically structure payments around milestones — so you pay as you see progress, not all upfront. We'll discuss the right structure for your project during the consultation.

Yes. 15 minutes, no obligation, no sales pressure. It's a conversation to understand your challenge and see if we're the right fit. If we're not, we'll tell you.

Your Digital Partner doesn't disappear at launch. We offer ongoing support packages for maintenance, iterations, and scaling. Many of our clients continue working with their Digital Partner on new initiatives as their business grows.

Both. A significant part of our work involves integrating AI into existing tech stacks — connecting your current CRM, ERP, or operational tools with intelligent automation layers. We don't rip and replace unless there's a clear case for it.

We work across sectors including technology, finance, healthcare, retail, manufacturing, professional services, and education. AI automation and digital transformation challenges are universal — the principles apply regardless of industry.