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Terms of Service

The terms governing how we work together.

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your use of the Keko Labs website and the services provided by Atelier Keko Nigeria Ltd, trading as Keko Labs ("we", "us", "our"), a company registered in Nigeria.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services. Where a separate written agreement exists between you and Keko Labs for a specific engagement, that agreement takes precedence over these Terms to the extent of any conflict.

2. Services

Keko Labs provides AI-powered digital transformation services, including but not limited to:

  • AI consulting and strategy
  • Digital product development
  • Business process automation
  • Data and analytics solutions
  • Custom software development

The specific scope, deliverables, and timelines for any engagement are defined in a project proposal or statement of work agreed by both parties before work begins.

3. Engagement Process

Our typical engagement follows this process:

  1. Project brief — you share your requirements, goals, and constraints
  2. Consultation — we discuss your needs and assess the opportunity
  3. Proposal — we provide a written proposal outlining scope, timeline, deliverables, and pricing
  4. Agreement — upon your written acceptance of the proposal, the engagement begins

No work is undertaken, and no fees are incurred, until both parties have agreed to the proposal in writing.

4. Intellectual Property

4.1 Client deliverables

Upon full payment of all applicable fees, you own all rights to the bespoke deliverables created specifically for your project. This includes custom designs, application code, documentation, and content produced for you.

4.2 Our tools and frameworks

We retain all rights to our pre-existing tools, frameworks, libraries, methodologies, and general know-how, including any improvements made to them during your engagement. Where such tools are incorporated into your deliverables, we grant you a perpetual, non-exclusive, royalty-free licence to use them as part of the delivered solution.

4.3 Third-party components

Deliverables may include open-source or third-party components. These remain subject to their respective licences, which we will disclose to you.

5. Confidentiality

Both parties agree to keep confidential any non-public information shared during an engagement, including but not limited to:

  • Business strategies, plans, and processes
  • Technical specifications and architecture
  • Financial information and pricing
  • Trade secrets and proprietary data

This obligation survives the termination of any engagement and remains in effect for 2 years after the last disclosure of confidential information. It does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

6. Payment Terms

6.1 Fee structure

Fees are set out in the agreed proposal. Unless otherwise specified, payments are structured on a milestone basis, with amounts and milestones defined in the proposal.

6.2 Invoicing

Invoices are issued upon completion of each milestone (or at intervals specified in the proposal). Payment is due within 14 days of the invoice date.

6.3 Late payment

We reserve the right to pause work on overdue accounts. Late payments may incur interest at 4% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

6.4 Taxes

All fees are quoted exclusive of VAT unless otherwise stated. VAT will be applied where required by law.

7. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability for any claim arising from an engagement shall not exceed the total fees paid by you for that engagement
  • We shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profits, data, or business opportunity
  • We are not liable for delays or failures caused by circumstances beyond our reasonable control

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

8. Warranties

We warrant that our services will be performed with reasonable skill and care by suitably qualified personnel. We do not guarantee specific business outcomes, as results depend on many factors beyond our control.

Where a defect in deliverables is identified within 30 days of delivery, we will rectify it at no additional cost, provided the defect relates to a failure to meet the agreed specification.

9. Termination

9.1 Termination by notice

Either party may terminate an engagement by providing 30 days' written notice to the other party.

9.2 Termination for cause

Either party may terminate immediately if the other party materially breaches these Terms and fails to remedy the breach within 14 days of receiving written notice.

9.3 Effect of termination

Upon termination:

  • All work completed to date is billable, and payment is due for delivered milestones
  • Work in progress will be delivered in its current state upon payment
  • Confidentiality obligations survive termination
  • Each party will return or destroy the other party's confidential materials upon request

10. Website Use

The content on our website is provided for general information purposes. While we make reasonable efforts to keep it accurate and up to date, we do not warrant its completeness or accuracy. We reserve the right to modify or remove content at any time without notice.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Nigeria.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms. Changes do not apply retrospectively to existing engagements unless agreed in writing.

13. Contact Us

If you have any questions about these Terms, please contact us:

Atelier Keko Nigeria Ltd (trading as Keko Labs)
Lagos, Nigeria
Email: support@keko-labs.com

See also our Privacy Policy.

Last updated: March 2026

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